Dr. Mark Balaban
Licensed Psychologist

FAQ

Q: Who will answer when I call?

A: Either I will answer or you will reach my confidential voicemail. If you reach my voicemail please leave a message and I will return your call shortly. I return all calls myself.

Q: What will my first appointment be like?

A: Typically I schedule an initial 1 hour appointment. It will be a time for me to get to know more about you, your situation, and what brings you to see me. It is also a time for you to get a sense of what it is like to work with me. At the end of the hour we can talk together about goals and set an initial plan for our work.

Q: Will you accept my insurance?

A: I do participate in some insurance plans, and otherwise  I work as an out-of-network provider.  In either case you will be asked to pay the fee and I will provide a receipt or other necessary documentation for your reimbursement.  I encourage you to read the flyer Managed_Care_and_Psychotherapy that provides important information about insurance.
 
Q: What are your fees?

A: We will agree upon fees at the initial visit.  My usual fee is $110 per session.  If you have concerns about affording my fee, please discuss them with me.  I do offer some sliding scale fees.

Q: How often would we meet?

A: Typically, I set up weekly appointments.  However, if both of us think it would be beneficial we could meet more or less frequently. 

Q: How long does therapy last?

A: The length of therapy varies based on a variety of things including the therapeutic goals, the complexity of what you are seeking help with, your motivation, and a number of other factors.  While some people accomplish goals in a few sessions, others may utilize therapy effectively for a year or more.  Typically, after the first few sessions I can provide a general sense of how long I believe it is likely to take to accomplish our goals. 

Q: Are you licensed?

A: Yes, I am a New York State Licensed Psychologist #016581. You can verify my license at www.op.nysed.gov/opsearches.htm

Q: Is what I talk about confidential?

A: Everything that you talk about in therapy is legally and ethically protected by confidentiality.  Even the fact that you are seeing me for therapy is confidential.  I take confidentiality very seriously and consider it a cornerstone of psychotherapy.  There are some exceptions to confidentiality that you should know.  These are:
   -If there is reason to believe that you are an immediate risk to  
    yourself or someone else
   -If there is reason to believe that a child (<18), elder,        
    or disabled person has been abused or neglected
   -In a legal proceeding a judge may order that information about
    your treatment be disclosed
These situations have rarely occurred in my practice.  If a similar situation occurs, I will make every effort to fully discuss it with you before taking any action.  I sometimes may find it helpful to consult other professionals.  During consultation, I make every effort to avoid revealing the identity of my client.  The consultant is also legally bound to keep the information confidential. 
If you intend to use private insurance, then I would recoment you read Managed_Care_and_Psychotherapy for information about how insurance may impact confidentiality.

Q: Does seeing a therapist mean there is something wrong with me or does it mean I am weak?

A: No.  Everyone can benefit from help at some point in life, and it is a real sign of strength to acknowledge that and to take proactive steps towards seeking help.  People I have worked with in psychotherapy are often among the most courageous people I have known.